"PetWORKs Store Global" will be closed in the period below:
All replies to the inquiries submitted during the period above will be provided after February 14, 2026.
The system will send the following emails as usual.
- Receipt for the inquiries
Your order will be shipped via EMS or DHL within 20 business days from the date of order. Business days are based on PetWORKs' calendar above.
"Shopify Payment" and "PayPal" are available.
Credit card payments are available through Shopify Payment or PayPal.
Payments are in Japanese Yen only.
Shipping fees vary depending on the delivery area.
[Shipping fee]
Express deliveries are done using EMS or DHL, depending on the order and delivery address.
No choice of delivery method is available.
If you receive any defective items, please contact us within 14 days of the date of delivery.
Global store items cannot be shipped to addresses in Japan. For domestic deliveries please visit "PetWORKs Store (in Japanese)."
日本国内のお客様は、国内向けストアPetWORKs Store をご利用ください。日本国内住所宛注文はキャンセルします。
