Order timeline
Your order will be shipped via EMS or DHL within 20 business days from the date of order. Business days are based on PetWORKs' calendar above.
Payment
"Shopify Payment" and "PayPal" are available.
Credit card payments are available through Shopify Payment or PayPal.
Payments are in Japanese Yen only.
Shipping fee
Shipping fees vary depending on the delivery area.
[Shipping fee]
Delivery method
Express deliveries are done using EMS or DHL, depending on the order and delivery address.
No choice of delivery method is available.
Exchanges and returns
If you receive any defective items, please contact us within 14 days of the date of delivery.
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