PetWORKs Exclusive – PetWORKs Store Global

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Order timeline

You will receive a confirmation email within 5 business days of your order.
Within 20 business days from the date of the confirmation email, your order will be dispatched by EMS or DHL.

Payment

"Shopify Payment" and "PayPal" are available.
Credit card payments are available through Shopify Payment or PayPal.
Payments are in Japanese Yen only.

Shipping fee

Shipping fees vary depending on the delivery area.
[Shipping fee]

Delivery method

Express deliveries are done using EMS or DHL, depending on the order and delivery address.
No choice of delivery method is available.

Exchanges and returns

If you receive any defective items, please contact us within 14 days after the date of delivery.

Domestic Delivery

We do not ship our items to the address in Japan. For domestic deliveries please visit "PetWORKs Store (in Japanese)."
日本国内のお客様は、国内向けストアPetWORKs Store をご利用ください。日本国内住所宛注文はキャンセルします。