PetWORKs Exclusive – PetWORKs Store Global

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Order timeline

Your order will be shipped via EMS or DHL within 20 business days from the date of order. Business days are based on PetWORKs' calendar above.

Payment

"Shopify Payment" and "PayPal" are available.
Credit card payments are available through Shopify Payment or PayPal.
Payments are in Japanese Yen only.

Shipping fee

Shipping fees vary depending on the delivery area.
[Shipping fee]

Delivery method

Express deliveries are done using EMS or DHL, depending on the order and delivery address.
No choice of delivery method is available.

Exchanges and returns

If you receive any defective items, please contact us within 14 days of the date of delivery.

Domestic Delivery

Global store items cannot be shipped to addresses in Japan. For domestic deliveries please visit "PetWORKs Store (in Japanese)."
日本国内のお客様は、国内向けストアPetWORKs Store をご利用ください。日本国内住所宛注文はキャンセルします。