Notice about checkout

Put "the receiver's name and address" in English.
Non-English characters are NOT available for the system to print EMS bills.
It takes several weeks (up to 30 days) before shipping.

日本国内の住所へは発送しません。国内のお客様は↓でご注文をお願いします。
PetWORKs Store(日本国内)

Shipping Methods:
Express deliveries are done using EMS or DHL, depending on the order and delivery address.
No choice of delivery method is available.

Cancel Policy:
- For cancellation, a refund fee of "about 4.2% of your payment total" (the actual payment fee we paid when receiving your payment) will be charged and taken from the refunding total.
- Cancellations for the ordinary items must be received within 12 hours after your order.
- We do not accept cancellation after we pack your order, even within 12 hours after your order.