Question about One-sixth scale Boys & Male Album
Q.1 Neck is unstable. Face is not facing front.
A.1 The head of One-sixth scale Boys & Male Album moves and shakes differently from the head of momoko and ruruko.
It may feel loose comparing to other dolls, but it is not defective.
At the time of shipment, the neck may turn to sides or backwards by impact from transportation, but that too is not defective.
Depending on the angle of the neck joint inserted in the head, it might tilt when the doll stands.To stabilize, hold the head firmly and push back as if tilting back the neck joint inside the head.
Q.2 Placement of hands and feet are strange. Hands and feet fell off.
A.2 At the time of shipment, they may turn to strange direction or fall off by impact from transportation, but that is not defective.
Please open the package and adjust to proper direction.
Q.3 Hands and feet fall off easily. Hands and feet rotate.
A.3 Even when the wrists and the ankles of “One-sixth scale Boys & Male Album” rotate easily,
if they are caught when you pull them out, then they are not defective.
If they fall off easily without being caught, then they may be defective.
We will review the condition. Please contact us via “Inquiry”.
Q.4 When I pull out hands/feet, joints remain in the body.
A.4 When the hands and the feet are pulled out,
whether the joints remain in the body (wrist/ankle) or in the hands/the feet of “One-sixth scale Boys & Male Album” depends on subtle difference in the welding of forearms and elbows.
The joints are not defective for remaining either way or differently for right and left.
Q.5 Head, body, hands and feet are in different colors.
A.5 For “One-sixth scale Boys and Male Album”, the head is made from PVC, the body is made from ABS, the hands and the feet are made from TPE (thermoplastic elastomer).
We try to match colors as much as possible, but differences in color are inevitable due to material differences.
Also, please note that colors may change by difference in the time of production.
Q.6 Body is scratched.
A.6 Trace of shaving on the side of a body is made when burr created at the body’s connection is shaved, it is within inspection standards.
Also, the front of the body may have traces from polishing the body, but that is within inspection standards.
About scratches and foreign objects other than the above, please contact us via “Inquiry”.
Q.7 Color transfer happened on hands/feet.
A.7 Hands and feet are made from TPE (thermoplastic elastomer). Color staining may occur when they are rubbed against fabric which is likely to discolor.
If color transfer happened, rub it off with an eraser as soon as possible.
If eraser does not work, take it out of the joint parts and soak it in diluted liquid with chlorine bleach.
- It will not come off by oxygen bleach.
Q.8 Joint parts of hands and feet are broken.
A.8 Please contact us via “Inquiry” within two weeks from the arrival of product from the purchase store. We will send you the joint parts.
Q.9 How to assemble hands/feet
A.9 Please refer to the image. Push the forked side of joint parts into wrist/ankle,
and the other side into hands/feet.
All four joint parts are the same.
Q.10 How to kimono-wearing,haori-wearing and hakama-wearing.
A.10 
Put on a pair of tabi and a boxer shorts, and wrap some cotton around the torso.
Put on an undergarment with a decorative collar.
Put on the kimono. Place the left collar over the right collar and make the decorative collar slightly visible.
Put on the obi. ※ use the striped obi when wearing kimono only, use the solid color obi when wearing kimono with hakama.
Place the obi at the hipbone when wearing kimono only. Place the obi at the belly button when wearing kimono with hakama.
Place the obi’s knot in the back at the center. Make the striped obi’s edge face upwards. Gather creases in the back to the sides.
Kimono-wearing is completed.
Put on the hakama. Use the solid color obi.
Place the ribbon on top.
Fold the kimono’s hem inward to the knee. Put the legs into the hakama like wearing a pair of trousers.
Tie mae-himo at the top and the bottom of the obi’s ribbon.
Place koshi-ita on top of the obi’s ribbon and put the snaps together.
When viewed from the front, make sure the obi can be seen slightly under the hakama.
Take off one of haori-himo from the hook and put on the haori. Place the sleeves of haori neatly over the sleeves of kimono.
Put haori-himo on the hook and arrange the tassels upward.
Haori-wearing and hakama-wearing are completed.
Q.11 If you have questions not covered by these FAQ:
A.11 For inquiries not resolved by reading through our FAQ, please click 'Inquiry' below and submit your inquiry.
